Lakeside mental health unit

Kestrel Ward: Lakeside Mental Health Unit


Contact and location details


Lakeside Mental Health UnitKestrel Ward

Lakeside Mental Health Unit

West Middlesex Hospital

Twickenham Road




Tel: 020 8483 1452

Fax: 020 8483 1450



Map: Click here for a location map


Opening / visiting hours: This is a 24 hour service. Visiting times for friends and relatives are Monday, Wednesday and Friday 3pm – 8pm, and on Tuesday and Thursday between 3.00pm – 5.00pm.  



Information about this service


Services offered:

The staff team is multi-disciplinary and offers integrated care responsive to each individual’s needs, whether as an informal patient or admitted under the Mental Health Act (1983), with specific group sessions offered by Doctors, Occupational Therapists and Nurses.


There are 19 individual rooms.  There are five day areas, a dining area, a lounge with TV and video and a games room, in addition to a second lounge designated as a smoking area.  There are full laundry facilities.  There is access to the garden area and access to a sports gym on a sessional basis. 


There is an independent advocacy service provided by MIND in Ealing and Hounslow available to all in-patients.



Who the service is for:

This is an inpatient service for adult residents (18 to 65) in the catchment of Hounslow.



Referral information:

Emergencies and planned admissions can be referred via A&E Services, Home Treatment Team, Assertive Out Reach Team, Community Health Team, and Section 136 emergency admission via Police services.



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